Drafting and Agreeing Performance Goals
Writing ‘SMART’ goals and negotiating agreement.
The key to managing performance is to have relevant, meaningful goals against which to review achievement. This workshop helps you draft goals that can direct individuals and teams to both achieve results and define a culture – the way in which people go about achieving the results. It goes on to demonstrate techniques for negotiating agreement, overcoming objections and discussing stretch goals.
Who is it designed for?
Any manager, professional, team leader, coach or mentor who drafts goals and needs to reach agreement in both what needs to be achieved (the result) and how it is to be achieved (the ‘behaviours’).
After this workshop you will be able to:
- Write simple, measurable [‘SMART’] objectives and critique those written by others
- Recognise different types of objective and apply this to develop meaningful goals in your own area of work
- Use a range of tactics to guide a conversation aimed at gaining acceptance of goals.
- Topic 1 – Performance cycle: the process which includes defining goals (the ‘what’) and behaviours (the ‘how’)
- Topic 2 – ‘SMART’ goals: write and review goals using the ‘SMART’ criteria
- Topic 3 – Categories of goals: ‘Maintenance’, ‘Change’, ‘Leadership’ and ‘Personal Development
- Topic 4 – Managing change: goals appropriate to dynamic and changing environments
- Topic 5 – Video case studies: demonstrate ways of reaching agreement and commitment to goals
- Topic 6 – Debrief of case studies: after your own review, hear our debrief with analysis of ‘Did Well’ and ‘Do Differently’
- Topic 7 – Assessment: scored confirmation of attainment.
- Topic 8 – Own case worksheet: summarise what you have learned and transfer the techniques to
- your own situation.
- Mike and Linda work with you through the topics, guiding and challenging your thoughts, just as we do in a live workshop.
How long is the workshop?
“On average, people spend just under two hours going through this on-line workshop. People say it’s the equivalent of a half-day session – that’s why we call it
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